Any claim must be
directed toward the Fenplast dealer who sold you the windows and/or doors. It must be joined
with a warranty certificate (if before 2004) and the original bill or contract.
In case the
dealer who sold you the goods is no longer in business, or you don't want to deal with this retailer again, you should contact the distributor nearest to you, which you can locate on the Find a distributor page.
Please, make sure hat you have our production number, the delivery
date and the name of the dealer, all this information is written on the original bill and/or contrac, or on the warranty
certificate (if before 2004).